E-commerce: Lambs & Ivy, Kids Toys.
January 2025

How to reverse a downtrend

Find out how we reversed a down trend in revenue and efficiency by adjusting the marketing mix between platforms and by optimizing allocation.

Services

Budget optimization and forecast models

Platforms

Google, Meta & Pinterest Ads

Result 1

(-34%)>(+28%)
YoY revenue growth

Result 2

(-12%)>(+6%)
Efficiency (MER)

Project Overview

This case study is ideal for companies that are looking for more efficiency, but without sacrificing revenue growth

If you are asking yourself any of the below questions, then this case study is for you:

  • How do I reverse a negative trend in revenue and / or in efficiency?
  • How do I know which platform will be the most beneficial for my business in driving sales?
  • How can I avoid overspending, or underspending in order to achieve scale?
  • How can I predict sales & efficiency metrics over the year?

Conflict

We were not only faced with 34% YoY revenue decline, we were also faced with 12% efficiency (MER) decline.

Increasing efficiency while increasing revenue is hard, they are normally a tradeoff, unless:

  • The budget wasn't allocated between channels efficiently to begin with
  • The ad accounts aren't set up efficiently, leaving low hanging fruit on the table

Both are critical, but how do you achieve efficiency and scale at the same time?

  • Contribution value across channels
  • Budget allocation across channels
  • Budget allocation within channels

Sometimes it can be as easy as looking at what CPC levels each platform is driving traffic to your site, or what the cost per action per channel is.

Results

We call the result a 'double green'. And that's exactly what we did. A quick look at CPC levels gave us early indications on how to rebuild the marketing mix

We built a model that allowed us to understand max CPA ceilings, per product, so that we can optimize the ad accounts not just for efficiency, but for scale.

  • You need to calculate what CPA's you are willing to accept at acquisition in order to build a scalable growth strategy
  • Therefore, finding your max CPA is step one.
  • Then, budget allocation within platforms, and across products is next

Using this knowhow at a product basis, allowed us to turn performance around within 4 months;

  • From a 20-30% efficiency and revenue decline to 10-20% growth.

Leverage: "We dig deep into your numbers so that we really understand your business. That knowhow allows us to make strategic decisions for profitable growth." Jason Heiber

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“Amazing experience with Jason and his team. They are absolutely experts in terms of paid social advertising and paid search. They helped us build out amazing landing pages and drove phenomenal results for our brands. Couldn't recommend them more highly. If you want to drive results - go with Jason and the Digital Marketing NYC team.”

Matthew Rosenfeld
Cosma, San Francisco

“Personalized service from experts in the field and spot on performance under pressure. They have been helpful in identifying how to convert business in the digital landscape for financial services.”

Stephen Murphy
CEO Genesis Global, NYC

“Our company has worked with Jason for several months - we've seen amazing results in ads with up to 78x ROAS (even, 100x ROAS, which seems hard to believe but is true). He's knowledgeable about all facets of digital marketing and how they complement each other, e.g TOF, MOF and BOF, including SEO and email, and stays up to date on best practices. Unlike other agencies this team has been truly collaborative and interested in understanding our business on a deep level. Ten stars.”

Elizabeth Grojean
Baloo Living, New York

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